What standard amenities are included with a Stage2 membership?
Our complete list of amenities vary by location, but all have fully-furnished meeting spaces, gourmet coffee and tea, exclusive lunch and learns, parking, mail and package handling, dedicated support team, janitorial services, and natural light.
What different types of memberships are offered?
We offer Flexible Desks, Dedicated Desks, and Private Offices.
Do you provide furniture?
Yes. For Private Offices and Dedicated Desks, we provide desks, chairs, and filing cabinets. For a Flexible Membership we provide an unassigned desk and chair.
Can I bring my own furniture?
Yes, but only if you have a private office. It must be approved by us first. All move-in and move-out must be coordinated with our team ahead of time.
What is your policy for bringing guests?
Guests are allowed during normal business hours.
Do I get mail and packaging services?
Mail and packaging services are included with private offices and dedicated desks. Flexible desk members can obtain mail services for an additional fee of $50/month.
Is there parking?
Yes. Each location has it's own free parking.
How do I reserve a conference / meeting room?
Every membership comes with credits that allow you to book our conference/meeting rooms. Please click here to reserve your time.
What if I need additional conference room time?
If a member goes over their allotted conference room credits, they will be charged $25 for each additional hour and it will be automatically applied to their next month's invoice. Flexible memberships have 2 credits per month, Dedicated Desks have 4 credits per month, and Private Offices have 8 credits per person per month. Credits do not rollover to the next month.
What payment methods are accepted.
We accept Credit Cards and ACH (bank withdrawal). You can make your payment via the secure member portal.
Do you require a security deposit?
Yes, all memberships are required to put up a service retainer equal to two months (2 months) of your monthly membership plan.
Are there any set up fees?
Yes. We require a $100 set up fee for each membership / desk.
When will I be billed?
Payments are due on the first of every month.
What if I sign an agreement after the 1st of the month?
We will pro-rate your payment if it is after the 1st of the month.
Are there late fees?
Yes. We charge a late fee of 10% of the outstanding invoice for payments that are 10 days or more past due. Memberships that are more than 15 days past due will be cancelled.
What if I cancel before I move in? Can I get a refund?
No. We do not give refunds.
How do I update my payment information?
Login into your secure portal to update your information anytime.
When do I have to let you know I am moving out?
Members are required to provide a 30-day notice prior to moving out by filling out the Move Out Form.
Can I stop in or should I make an appointment for a tour?
Our Tour Coordinator may or may not be at the location you wish to tour so it is highly recommended that you Schedule a Tour. You can do that by clicking here.